What can I manage with IntellentSpaces?
The workspace supports machines, transactions, inventory, routes, suppliers, customers and related workflows for self-service operations. Available tools differ by business type and configuration. The public feature pages explain the individual areas; contact us to discuss your setup.
How do I get started?
Review the Plans page and the conditions shown at signup, then create an account and complete onboarding for your business. Start by adding your locations and machines. You can work with manual records before enabling a supported integration.
Can I connect my existing terminals?
Supported connections include providers such as Nayax, Cantaloupe and Payter. Compatibility depends on the provider, terminal and access available to your account. Contact us with the provider and model before assuming a connection supports your equipment; never email API keys or passwords.
Why are transactions or machine status missing?
Check your machine’s network connection, the provider’s source records and whether the correct integration and machine identifiers are configured. Sync timing and provider availability can affect reports. Share the affected machine, time range and a redacted screenshot with support; avoid full card details.
Does the software replace machine maintenance?
No. Operators remain responsible for physical equipment, servicing, safe operation and customers on site. If a machine is unsafe or a payment has failed at the machine, follow your local operating procedure and contact the appropriate equipment or payment provider.
How do staff and drivers get access?
An authorised workspace administrator manages employee access and roles. Ask your administrator for the appropriate access; do not share another person’s login. If you cannot sign in, check the email and password you registered with and contact us without sending your password.
How do I change language?
Use the language selector in the website header. The site remembers your language in browser storage. Clearing browser storage can reset that choice and sign you out of the app. English and Greek versions of these public pages are available.
How do I manage a subscription or billing issue?
After signing in with an authorised owner or administrator account, use the Billing area to review your subscription and available controls. If you need help, email us with the account email and invoice or payment reference. Do not include full card numbers or security codes. Plan and cancellation conditions are those in your subscription agreement.
Can I rely on an AI recommendation?
Treat AI outputs as assistance, not a guarantee. Check source records and review drafts, prices and proposed actions before using them. Do not submit unnecessary sensitive data. If a recommendation looks wrong, tell us which feature and records were involved, using redacted examples.
How do I request data access, correction or deletion?
Email info@intellentspaces.com and explain the request and relevant account. If a business using the platform controls your information, contact that operator first. Our Privacy Policy explains roles and rights, which depend on applicable law.
What should I include in a support request?
Include the account email, business type, page or feature, approximate time, steps to reproduce the issue and any error message. Redact personal information from screenshots and never send credentials. Use info@intellentspaces.com or the Contact page for support and complaints; no response-time guarantee is stated here.
