Provider and scope
These terms apply to use of the IntellentSpaces website and operational workspace provided by Intellent Industries LLC, 32 N Gould St., Sheridan, WY 82801, USA. Questions, support requests and complaints can be sent to info@intellentspaces.com.
Use the service only if you are legally able to enter into an agreement and are authorised to act for the business concerned. Any separately agreed written contract or order governs the matters it specifically covers. Nothing here removes mandatory rights under applicable law.
Accounts and access
Provide accurate account and billing details and keep them current. Protect login credentials, grant access only to authorised people and use roles appropriate to their duties. You are responsible for activity carried out through your account or workspace by people you authorise.
Notify us of suspected compromise or unauthorised access. Do not share accounts to bypass access restrictions or attempt to access another operator’s information.
What the platform does—and does not do
IntellentSpaces provides management, reporting, inventory, customer and supplier workflows, integrations and AI-assisted tools for self-service operations. Features and available connections depend on the business type, configuration and plan.
The platform is not the physical operator, manufacturer or maintainer of your machines, premises or payment terminals. You remain responsible for equipment safety, servicing, product quality, permits, customer service and local operating rules. Where an integration can send a command or change a setting, verify compatibility and the actual result on the equipment. Software reports or commands do not replace physical inspections or safety controls.
Your data and responsibilities
You retain your rights in information and files you submit and authorise us to process them as needed to provide the service and follow your lawful instructions. Only submit data, images and documents you have permission to use.
You are responsible for lawful collection and use of customer, employee and other personal information, required notices and permissions, and the accuracy of records. Use appropriate access permissions and avoid unnecessary sensitive information. Our Privacy Policy explains our roles and processing; additional data-processing arrangements may be needed for your use.
Acceptable use
Do not use the service for unlawful activity, fraud, harassment, infringement or unsolicited abusive communications. Do not upload malicious code, interfere with service security, evade access controls or misuse credentials and integrations.
Do not misrepresent transactions, invoices or tax submissions. You remain responsible for reviewing financial records and meeting accounting, tax and employment obligations; the service is not legal, tax or professional financial advice.
Integrations and payment providers
Third-party services require your own authorisation and may have separate contracts, fees, technical limits and availability. Integration data may be delayed, incomplete or affected by provider changes. Check important records against the source and reconcile discrepancies.
Stripe handles platform subscription payment processing. Machine payment providers handle their own authorisation, settlement, declines and disputes. Displaying or importing transactions does not make IntellentSpaces a bank, card issuer or merchant acquirer and does not guarantee settlement. Contact the relevant processor about its payment handling.
AI assistance and automation
AI-generated answers, forecasts, prices, drafts and recommendations may be incomplete or incorrect. Review them before making operational, financial or customer-facing decisions, and check any proposed automated action and its permissions.
You are responsible for authorising actions on behalf of your business and verifying their outcome. Do not use AI output as a substitute for safety checks, professional advice or required human judgment.
Plans, billing and cancellation
The applicable plan, price, billing interval, trial conditions and any renewal terms are those presented when you subscribe or in your agreed order. Review them before confirming a subscription. Taxes and processor charges, where applicable, depend on that arrangement.
Use the account’s billing controls or contact info@intellentspaces.com for subscription or cancellation assistance. Cancellation, outstanding charges and any refund request are handled according to the applicable subscription agreement and mandatory law; these terms do not create a separate refund promise.
Availability and changes
The service may be affected by maintenance, connectivity, equipment faults or third-party outages. We do not promise uninterrupted operation or a particular response time in these terms. Keep appropriate business records and contingency procedures outside the platform.
Features, integrations and these terms may change as the service develops. Where law or your agreement requires notice, that requirement applies. Contact us if a change affects your contracted use.
Suspension, closure and records
Access may need to be restricted to address security risks, unlawful use, non-payment or a breach of the applicable agreement, subject to applicable law and contractual requirements. Contact us if you believe access has been restricted in error.
You can request account closure and discuss export or deletion needs with us. Preserve records you must keep for your business before ending use. Retention and deletion remain subject to lawful operator instructions, legal obligations and the processing described in the Privacy Policy.
Intellectual property and legal protections
The platform’s software, design and branding belong to Intellent Industries LLC or their respective licensors. Your access permits use of the service under the applicable agreement, not ownership of the platform or permission to copy or redistribute its protected materials.
Responsibility for losses and any remedies are determined by the applicable agreement and law. These terms do not establish a monetary liability cap, mandatory arbitration or an exclusive court jurisdiction, and do not exclude rights or responsibilities that cannot lawfully be excluded.
Questions and complaints
Send service, billing or contractual questions and complaints to info@intellentspaces.com. Describe the issue and the account or transaction reference, but do not include passwords or full payment card information.
We can review issues concerning the platform. For a machine service, physical product or payment-processor dispute, the responsible operator or provider may need to handle the matter directly. Any statutory complaint or dispute-resolution rights remain available under applicable law.
